Employer Assessment Tests: Sample Questions, Answers & Hiring Guides

Employer assessment tests are pre-employment assessments used to evaluate whether your skills, judgment, work style, and behavior match a specific job.

Unlike general aptitude tests, these assessments are often tied to a company, role type, or hiring stage. You may face situational judgment questions, work style assessments, job simulations, personality-style items, customer service scenarios, or role-specific online assessments.

This hub brings together our employer assessment guides so you can find the right preparation path quickly.

For broader context on pre-employment assessments, employment test practice can help candidates compare common assessment formats across employers.

These guides use original practice-style questions for study purposes. They are not official questions from Amazon, Walmart, Target, any bank, consulting firm, or other employer.

What Are Employer Assessment Tests?

An employer assessment test is any hiring assessment used during the application process.

Common formats include:

  • situational judgment tests;
  • work style assessments;
  • job simulations;
  • virtual job tryouts;
  • personality-style questionnaires;
  • customer service scenarios;
  • retail and warehouse assessments;
  • consulting and finance hiring assessments;
  • video interview or HireVue-style exercises.

The exact format depends on the employer, role, and hiring stage.

Employer assessment preparation can help candidates build familiarity with common hiring assessment formats before test day.

Major Employer Guides

Employer / Topic Best For Start Here
Amazon Warehouse, delivery, corporate, work style, work simulation Amazon Assessment Test
Walmart Retail associate, team lead, supervisor roles Walmart Assessment Test
Target Retail hiring and store roles Target Assessment Test
Bank of America Banking, operations, customer service hiring Bank of America Assessment
EY Consulting, assurance, tax, internships, graduate hiring EY Assessment Test
Deloitte Consulting and professional services hiring Deloitte Assessment Test
PwC Audit, consulting, advisory hiring PwC Assessment Test
KPMG Accounting and advisory hiring KPMG Assessment Test
Capital One Banking, case-style, online assessment and interview preparation Capital One Assessment
P&G PEAK, interactive assessment and interview preparation P&G Assessment Test
USPS Mail processing and postal hiring assessments USPS 474 Assessment

Assessment Types

Assessment Type What It Measures Guide
Situational Judgment Test Workplace judgment and decision-making Situational Judgment Test
Work Style Assessment Preferences, pace, and work habits Work Style Assessment
Virtual Job Tryout Realistic job scenarios and priorities Virtual Job Tryout
Customer Service Assessment Service judgment and communication Customer Service Assessment
Personality Assessment Traits and role fit Personality Assessment
Leadership Assessment Supervisory and leadership judgment Leadership Assessment
Sales Assessment Persuasion, judgment and customer-facing work style Sales Assessment Test
Warehouse Assessment Accuracy, safety, pace and warehouse work style Warehouse Assessment Test
Call Center Assessment Customer support, typing, judgment and service scenarios Call Center Assessment Test
Customer Service Assessment Test Customer-facing scenarios and service judgment Customer Service Assessment Test

For customer-facing hiring steps, customer service assessment practice can help candidates rehearse service scenario formats. Work style and personality-style sections may also benefit from personality assessment practice.

Amazon Assessment Guides

Amazon uses several different assessments depending on the role.

Guide Focus
Amazon Assessment Test Overview of Amazon hiring assessments
Amazon Online Assessment Online assessment formats and tips
Amazon Work Style Assessment Work style questions and strategy
Amazon Work Simulation Assessment Scenario-based simulation prep
Amazon Assessment Sample Questions Sample questions with explanations
Amazon Leadership Principles Leadership Principles in hiring
Amazon Delivery Driver Assessment Delivery driver hiring assessments

Walmart Assessment Guides

Walmart assessments vary by role, so start with the page that matches your application.

Guide Focus
Walmart Assessment Test General Walmart hiring assessment overview
Walmart Assessment Sample Questions Practice-style sample questions
Walmart Team Lead Assessment Team lead and supervisor-style scenarios

Retail and Service Employers

Many retail and service employers use similar customer service, cashier math, and work style assessments. Retail assessment test preparation can help candidates practice common store hiring question formats.

Employer Guide
Costco Costco Assessment Test
Home Depot Home Depot Assessment Test
Lowe’s Lowe’s Assessment Test
Best Buy Best Buy Assessment Test
CVS CVS Assessment Test
Walgreens Walgreens Assessment Test
Kroger Kroger Assessment Test
Kroger Sample Questions Kroger Assessment Sample Questions
Starbucks Starbucks Assessment Test
McDonald’s McDonald’s Assessment Test
Dollar General Dollar General Assessment Test
FedEx FedEx Assessment Test
UPS UPS Assessment Test
Teleperformance Teleperformance Assessment Test

Banking, Consulting and Professional Services

Employer / Topic Guide
Bank of America Bank of America Assessment
Bank of America HireVue Bank of America HireVue
Capital One Capital One Assessment
Deloitte Deloitte Assessment Test
EY EY Assessment Test
KPMG KPMG Assessment Test
PwC PwC Assessment Test
P&G P&G Assessment Test

USPS and Logistics Assessments

Guide Best For
USPS 474 Assessment Mail carrier and delivery-related preparation
USPS 475 Assessment Mail handler-style preparation
USPS 476 Assessment Mail processing-style preparation
USPS 477 Assessment Customer service clerk-style preparation
Warehouse Assessment Test Warehouse, logistics and fulfillment roles

How to Prepare

  1. Confirm the exact assessment name in your hiring email.
  2. Identify whether the test is timed, untimed, or scenario-based.
  3. Practice the question type, not just the employer brand.
  4. Review answer strategy for situational judgment and work style tests.
  5. Use full-length practice before the real assessment if time allows.

Helpful strategy guides:

For broader practice across assessment types, pre-employment test practice can help candidates compare hiring assessment formats across employers.