Bank of America Assessment Test: Online Test Guide, Questions & Tips

The Bank of America Assessment Test is a pre-employment assessment used for some Bank of America roles during the hiring process.

Depending on the position, you may be asked to complete online assessments, job-related exercises, situational judgment questions, numerical reasoning tests, verbal reasoning tests, personality or work style questions, role-specific simulations, or a video interview.

Bank of America’s official hiring resources state that candidate experiences can vary, but the process commonly includes finding a role, applying online, interviewing, and receiving an offer if selected. The interview process may include phone calls, in-person conversations, video interviews, and exercises or assessments designed to measure key aptitudes and values. Bank of America’s FAQ also states that some roles require an assessment and that unsuccessful candidates are generally eligible to retake the same assessment after six months.

This guide explains what to expect, common assessment formats, sample questions, answer strategies, and preparation tips.

What Is the Bank of America Assessment Test?

The Bank of America Assessment Test is an online or role-specific hiring assessment used to evaluate whether your abilities, judgment, work style, and values fit the position.

It may test areas such as:

  • numerical reasoning;
  • verbal reasoning;
  • situational judgment;
  • customer service;
  • client focus;
  • risk awareness;
  • teamwork;
  • communication;
  • integrity;
  • compliance judgment;
  • attention to detail;
  • problem-solving;
  • work style;
  • role-specific knowledge.

Not every candidate receives the same test.

A relationship banker candidate may face customer scenarios and sales judgment questions. An analyst candidate may face numerical reasoning, verbal reasoning, and business judgment questions. A technology candidate may face technical, coding, or problem-solving exercises. A client service candidate may face communication, accuracy, and service scenarios.

Bank of America assessment practice can help candidates become familiar with numerical reasoning, situational judgment, and work style question formats before the live screening step.

For broader context on pre-employment assessments, employment test practice can help candidates compare common assessment formats across employers.

Does Every Bank of America Role Require an Assessment?

No. Bank of America’s FAQ explains that some roles require an assessment. If one is required, candidates receive instructions by email or from a Global Talent Acquisition partner.

This means the assessment is role-dependent.

You may receive an assessment if the job requires additional evidence of:

  • aptitude;
  • job fit;
  • values alignment;
  • technical ability;
  • client service judgment;
  • communication style;
  • risk and compliance judgment;
  • work style.

Always follow the exact instructions in your assessment email.

Bank of America Hiring Process Overview

Bank of America describes its hiring process in four broad steps on its official careers site:

  1. Find the role that fits you
  2. Apply through the application portal
  3. Interview
  4. Receive an offer of employment if selected

After applying, you should receive a confirmation email. If selected to interview, you may be contacted by a Talent Acquisition professional.

According to Bank of America’s official hiring guidance, the interview process may include phone calls, in-person interviews, video interviews, and assessments or exercises. Bank of America says the goal is to understand your aspirations, character, values, and fit with the company culture. Bank of America’s FAQ states that some roles require an assessment, and if one is required you will receive instructions by email or from a Global Talent Acquisition partner.

Bank of America Assessment Retake Policy

Bank of America’s FAQ states that, in general, if you are unsuccessful on an assessment, you are eligible to retake the same assessment after six months.

This is important because you should take the assessment seriously the first time.

You may not receive detailed results. Bank of America states that Global Talent Acquisition is unable to provide specific details about assessment results.

Bank of America Values and Assessment Fit

Bank of America’s assessments and interviews may evaluate how well you fit the company’s values and culture.

Bank of America emphasizes:

  • making financial lives better;
  • delivering for clients;
  • responsible growth;
  • teamwork;
  • trust;
  • risk management;
  • integrity;
  • diversity and inclusion;
  • sustainable client and business results.

In assessment questions, these themes may appear as:

  • doing what is right for the client;
  • following policy and compliance requirements;
  • escalating risk appropriately;
  • communicating clearly;
  • protecting confidential information;
  • working respectfully with colleagues;
  • balancing sales goals with client needs;
  • handling pressure professionally.

Common Bank of America Assessment Types

The exact assessment depends on the role, but common formats may include:

  • situational judgment test;
  • numerical reasoning test;
  • verbal reasoning test;
  • logical reasoning test;
  • personality or work style assessment;
  • customer service scenarios;
  • role-specific job simulation;
  • video interview;
  • technical assessment;
  • coding or technology exercise;
  • case-style or business judgment exercise.

Bank of America Situational Judgment Test

A situational judgment test, or SJT, presents workplace scenarios and asks how you would respond.

For Bank of America roles, SJT questions may involve:

  • a client complaint;
  • a compliance concern;
  • a coworker conflict;
  • a risk issue;
  • a sales or service decision;
  • an ethical concern;
  • a deadline problem;
  • a manager request;
  • confidential information;
  • competing priorities.

Strong answers usually show:

  • client focus;
  • integrity;
  • policy awareness;
  • risk judgment;
  • professionalism;
  • teamwork;
  • clear communication;
  • willingness to escalate when appropriate.

Situational judgment test practice can help you rehearse client service and compliance scenario decisions before SJT sections.

Bank of America Numerical Reasoning Test

A numerical reasoning test measures your ability to interpret numbers, tables, charts, percentages, ratios, and financial information.

This may be relevant for analyst, finance, operations, risk, banking, and business roles.

You may need to answer questions involving:

  • percentages;
  • ratios;
  • currency values;
  • revenue;
  • expenses;
  • profit;
  • changes over time;
  • data tables;
  • graphs;
  • financial comparisons;
  • performance metrics.

The goal is not only arithmetic. It is also whether you can draw correct conclusions from business data.

Numerical reasoning test practice can help you rehearse percentage, ratio, and table interpretation questions before timed numerical sections.

Bank of America Verbal Reasoning Test

A verbal reasoning test measures your ability to understand written information and evaluate statements based on a passage.

You may read a short business, policy, or workplace text and decide whether a statement is:

  • true;
  • false;
  • cannot say;
  • supported;
  • not supported.

This test is relevant for roles that require reading accuracy, communication, policy interpretation, client information handling, or business judgment.

Verbal reasoning practice can help you rehearse passage-based true, false, and cannot-say questions before verbal reasoning sections.

Bank of America Logical Reasoning Test

Some roles may include logical or abstract reasoning.

This type of test measures how well you identify patterns, solve problems, and reason from unfamiliar information.

It may include:

  • sequences;
  • pattern recognition;
  • diagram logic;
  • rule-based reasoning;
  • problem-solving puzzles.

Logical reasoning may be more common in analyst, technology, operations, or graduate-level selection.

Bank of America Work Style Assessment

A work style assessment measures how you prefer to behave at work.

It may ask you to agree or disagree with statements or choose between two statements.

It may measure:

  • reliability;
  • teamwork;
  • client service;
  • attention to detail;
  • adaptability;
  • stress tolerance;
  • integrity;
  • rule-following;
  • communication;
  • motivation;
  • leadership potential.

Strong answers should be honest, professional, consistent, and aligned with the role.

Personality assessment practice can help you practice consistent statement-rating responses before work style sections.

Bank of America Personality Assessment

A personality-style assessment may evaluate job-related traits such as:

  • conscientiousness;
  • emotional control;
  • collaboration;
  • client orientation;
  • ethics;
  • achievement drive;
  • attention to detail;
  • openness to feedback;
  • confidence;
  • resilience.

This is not usually a pass/fail personality quiz. The employer is looking for role fit.

Bank of America Customer Service Assessment

For financial center, client service, relationship banker, call center, and support roles, the assessment may include customer or client scenarios.

These may test whether you can:

  • listen to clients;
  • explain information clearly;
  • stay calm with frustrated clients;
  • follow policy;
  • identify risk;
  • protect confidential information;
  • escalate serious issues;
  • balance service with compliance;
  • maintain professionalism.

Strong answers usually show that client needs matter, but policy and risk controls still apply.

Bank of America Analyst Assessment

Analyst, finance, risk, investment banking, markets, operations, and business roles may include assessment tasks such as:

  • numerical reasoning;
  • verbal reasoning;
  • situational judgment;
  • business case questions;
  • data interpretation;
  • financial logic;
  • work style questions;
  • HireVue or video interview;
  • competency-based interviews.

Graduate and internship candidates may also face structured selection steps depending on the program.

Bank of America Technology Assessment

Technology, software, cyber, data, and engineering roles may include:

  • coding exercises;
  • technical multiple-choice questions;
  • problem-solving tasks;
  • data structures and algorithms;
  • system or application logic;
  • technical scenarios;
  • behavioral and values-based assessments.

The exact content depends on the role.

Bank of America HireVue or Video Interview

Bank of America may use video interviews as part of the hiring process.

This page mentions the video interview only briefly because the dedicated Bank of America HireVue page should cover it in detail.

In general, a video interview may ask behavioral, motivational, technical, or role-specific questions.

You may need to record answers about:

  • why you want to work at Bank of America;
  • your client service experience;
  • teamwork;
  • problem-solving;
  • ethical judgment;
  • handling pressure;
  • leadership;
  • interest in the role.

Bank of America Assessment Format

The format depends on the role, but you may see:

  • multiple-choice questions;
  • timed reasoning questions;
  • workplace scenarios;
  • most effective / least effective responses;
  • agree / disagree statements;
  • video interview questions;
  • business data questions;
  • role-specific simulations;
  • technical exercises.

Always read the instructions carefully before beginning.

Some assessments may be timed. Others may focus more on judgment or work style.

Is the Bank of America Assessment Timed?

Timing depends on the assessment.

Numerical, verbal, logical, or technical sections may be timed. Work style and SJT questions may or may not be strict speed tests.

Before starting, check:

  • whether the test is timed;
  • whether you can pause;
  • whether you can return to previous questions;
  • whether you need a calculator;
  • whether you need a quiet location;
  • whether video recording is required.

Bank of America recommends taking required assessments in a quiet environment free of distractions.

Can You Fail the Bank of America Assessment?

Yes. If the assessment is required and your result does not meet the required standard, you may not move forward for that role.

You may perform poorly if your answers or performance suggest:

  • weak client focus;
  • poor numerical reasoning;
  • poor verbal comprehension;
  • poor risk judgment;
  • poor compliance awareness;
  • inconsistent work style answers;
  • weak attention to detail;
  • poor communication;
  • inability to handle pressure;
  • poor role fit;
  • technical skill gaps.

Bank of America may not provide specific details about your assessment result.

Bank of America Assessment Sample Questions

The following questions are not official Bank of America questions. They are practice-style examples designed to reflect common assessment themes.

Sample Question 1: Situational Judgment

Scenario: A client is frustrated because a transaction did not process as quickly as expected. You do not personally control the processing time.

What is the best response?

  • A. Tell the client there is nothing you can do.
  • B. Listen, acknowledge the concern, review what information you can verify, and explain the appropriate next step.
  • C. Blame another department.
  • D. Promise that the transaction will be completed immediately.

Best answer: B

Explanation: This answer shows client focus, professionalism, and honesty.

A is dismissive. C damages trust. D makes a promise you may not be able to guarantee.

Sample Question 2: Compliance Judgment

Scenario: A client asks you to skip a required verification step because they are in a hurry.

What should you do?

  • A. Skip the step to improve client service.
  • B. Explain that the step is required and complete the process correctly.
  • C. Ask the client to verify only some information.
  • D. Process the request and fix it later.

Best answer: B

Explanation: Banking roles require policy, security, and compliance awareness.

Good service does not mean ignoring required controls.

Sample Question 3: Confidentiality

Scenario: A person calls asking for account information about a family member.

What should you do?

  • A. Share the information if they sound trustworthy.
  • B. Follow the required verification and privacy procedures.
  • C. Give general account details only.
  • D. Ask them to call back later and speak to someone else.

Best answer: B

Explanation: Confidentiality is essential in financial services.

The strongest answer follows privacy and verification rules.

Sample Question 4: Teamwork

Scenario: A coworker is falling behind on a client request, and your own work is under control.

What should you do?

  • A. Offer appropriate help while still completing your responsibilities.
  • B. Ignore it because it is not your client.
  • C. Criticize the coworker.
  • D. Take over without communicating.

Best answer: A

Explanation: This answer shows teamwork and client focus.

Strong banking employees support colleagues while maintaining responsibility for their own work.

Sample Question 5: Ethical Judgment

Scenario: You notice a small error in a client record. Correcting it may take extra time.

What should you do?

  • A. Ignore it because it is small.
  • B. Follow the correct process to correct or report the error.
  • C. Hide it so the client does not complain.
  • D. Ask someone else to fix it without explaining the issue.

Best answer: B

Explanation: Financial services roles require accuracy and integrity.

Small errors can create larger problems if ignored.

Sample Question 6: Prioritization

Scenario: You have three tasks: a client-facing issue, an internal administrative task, and a routine follow-up due later.

What should you do first?

  • A. The easiest task first.
  • B. The client-facing issue, while communicating if other deadlines may be affected.
  • C. The routine follow-up because it is familiar.
  • D. Work on all three at once without prioritizing.

Best answer: B

Explanation: Client impact and urgency should guide prioritization.

A strong answer also communicates if other work will be delayed.

Bank of America Numerical Reasoning Sample Questions

Sample Question 7: Percentage Change

A financial center opened 1,250 new accounts in January and 1,500 new accounts in February.

What was the percentage increase?

  • A. 10%
  • B. 15%
  • C. 20%
  • D. 25%

Correct answer: C

Explanation: Increase = 1,500 - 1,250 = 250. Percentage increase = 250 / 1,250 = 0.20 = 20%.

Sample Question 8: Ratio

A team handled 480 client inquiries in one day. Of these, 120 were loan-related.

What fraction of inquiries were loan-related?

  • A. 1/2
  • B. 1/3
  • C. 1/4
  • D. 1/5

Correct answer: C

Explanation: 120 / 480 = 1/4.

Sample Question 9: Revenue Comparison

A department’s revenue was:

  • Q1: $2.4 million
  • Q2: $2.7 million
  • Q3: $3.0 million
  • Q4: $2.9 million

Which quarter had the highest revenue?

  • A. Q1
  • B. Q2
  • C. Q3
  • D. Q4

Correct answer: C

Explanation: Q3 had the highest revenue at $3.0 million.

Sample Question 10: Average

A banker completed the following number of client calls over five days:

  • Monday: 18
  • Tuesday: 22
  • Wednesday: 20
  • Thursday: 25
  • Friday: 15

What was the average number of calls per day?

  • A. 18
  • B. 20
  • C. 22
  • D. 25

Correct answer: B

Explanation: Total calls = 18 + 22 + 20 + 25 + 15 = 100. Average = 100 / 5 = 20.

Bank of America Verbal Reasoning Sample Questions

Sample Question 11: Verbal Reasoning

Passage: All client account updates must be verified before they are submitted. If required information is missing, the request should not be processed until the missing information is obtained.

Statement: A client account update can be processed even when required information is missing.

  • A. True
  • B. False
  • C. Cannot say

Correct answer: B

Explanation: The passage says the request should not be processed until missing required information is obtained.

Sample Question 12: Verbal Reasoning

Passage: The bank encourages employees to help clients understand available services. Employees must also follow all applicable policies when discussing products or account options.

Statement: Employees should ignore policies if doing so helps the client choose a product faster.

  • A. True
  • B. False
  • C. Cannot say

Correct answer: B

Explanation: The passage says employees must follow applicable policies.

Bank of America Work Style Sample Questions

Sample Question 13: Client Focus

Statement: I stay patient when clients are frustrated or confused.

  • A. Strongly disagree
  • B. Disagree
  • C. Neutral
  • D. Agree
  • E. Strongly agree

What it measures: Client service, patience, emotional control.

Strong answer logic: For client-facing banking roles, patience and professionalism are important.

Sample Question 14: Accuracy

Statement: I check important details before submitting financial or client information.

  • A. Strongly disagree
  • B. Disagree
  • C. Neutral
  • D. Agree
  • E. Strongly agree

What it measures: Attention to detail, risk awareness, accuracy.

Strong answer logic: Banking roles require accuracy and careful handling of information.

Sample Question 15: Integrity

Statement: I follow required procedures even when a client or coworker wants to move faster.

  • A. Strongly disagree
  • B. Disagree
  • C. Neutral
  • D. Agree
  • E. Strongly agree

What it measures: Integrity, compliance, rule-following.

Strong answer logic: Financial services roles require following controls, policies, and procedures.

Sample Question 16: Teamwork

Statement: I share information with colleagues when it helps the team serve clients better.

  • A. Strongly disagree
  • B. Disagree
  • C. Neutral
  • D. Agree
  • E. Strongly agree

What it measures: Teamwork, communication, client focus.

Strong answer logic: Bank of America emphasizes collaboration and client results. Strong answers usually show teamwork.

Sample Question 17: Pressure

Statement: I stay organized when several client requests need attention at the same time.

  • A. Strongly disagree
  • B. Disagree
  • C. Neutral
  • D. Agree
  • E. Strongly agree

What it measures: Stress tolerance, prioritization, organization.

Strong answer logic: Banking and client service roles often require managing competing tasks carefully.

Bank of America HireVue Sample Questions

This page only gives a brief preview. The dedicated Bank of America HireVue page should go deeper.

Possible video interview prompts may include:

  • Why do you want to work at Bank of America?
  • Tell me about a time you helped a client or customer.
  • Tell me about a time you worked on a team.
  • Tell me about a time you handled a difficult situation.
  • Tell me about a time you followed a rule or procedure under pressure.
  • Tell me about a time you solved a problem using data.
  • Tell me about a time you made a mistake and corrected it.

Use the STAR method:

  • Situation
  • Task
  • Action
  • Result

How to Answer Bank of America Assessment Questions

Use the following strategy when answering Bank of America assessment questions.

Step 1: Identify the Role

The best answer depends on the job.

Ask whether the role is mainly:

  • client-facing;
  • analytical;
  • technical;
  • operational;
  • sales-oriented;
  • risk or compliance-focused;
  • leadership-focused.

For example, a relationship banker role may emphasize client service, sales judgment, and compliance. An analyst role may emphasize data, reasoning, teamwork, and business judgment.

Step 2: Prioritize Client Trust

Banking depends on trust.

Strong answers usually protect:

  • client confidentiality;
  • accurate information;
  • fair treatment;
  • professional communication;
  • responsible service;
  • long-term client relationship.

Do not choose answers that mislead clients or make promises you cannot guarantee.

Step 3: Follow Policy and Compliance

Bank of America assessments may test whether you understand that financial services require controls.

Avoid answers that involve:

  • skipping verification;
  • sharing confidential information;
  • ignoring risk;
  • making unauthorized exceptions;
  • hiding errors;
  • pressuring clients inappropriately.

Step 4: Balance Client Service With Risk

Good client service does not mean saying yes to everything.

Strong answers usually help the client while following policy.

For example:

  • explain the process clearly;
  • verify information;
  • ask a supervisor when needed;
  • offer allowed alternatives;
  • escalate serious issues.

Step 5: Use Data Carefully

For numerical reasoning questions:

  • read tables carefully;
  • check units;
  • calculate percentages accurately;
  • avoid mental shortcuts when precision matters;
  • verify whether the question asks for increase, decrease, total, average, or ratio.

Step 6: Read Verbal Questions Strictly

For verbal reasoning:

  • answer only from the passage;
  • do not use outside assumptions;
  • distinguish between “false” and “cannot say”;
  • watch for words such as always, never, must, may, and only.

Step 7: Stay Consistent in Work Style Questions

Your work style answers should be honest and consistent.

Strong themes for many Bank of America roles include:

  • client focus;
  • integrity;
  • teamwork;
  • accuracy;
  • accountability;
  • adaptability;
  • professional communication;
  • respect for policy.

Common Mistakes on the Bank of America Assessment

Mistake 1: Ignoring Compliance

Financial services roles require strict attention to procedures and risk.

Do not choose answers that skip verification, hide errors, or ignore policy.

Mistake 2: Overpromising to Clients

Avoid promising outcomes you cannot control.

Strong answers are helpful but honest.

Mistake 3: Sacrificing Accuracy for Speed

Speed matters, but accuracy is critical in banking.

Do not rush through numerical, verbal, or client information questions.

Mistake 4: Treating Work Style Questions as Random

Work style questions may be used to evaluate role fit and consistency.

Answer as your professional self.

Mistake 5: Using Outside Assumptions in Verbal Reasoning

For verbal reasoning, base your answer only on the passage.

Mistake 6: Not Practicing Numerical Reasoning

Many banking candidates underestimate numerical reasoning.

Practice percentages, ratios, averages, and table interpretation.

Mistake 7: Ignoring Company Values

Bank of America’s hiring process evaluates character, values, and culture fit.

Your answers should reflect responsible, client-focused, ethical judgment.

Mistake 8: Taking the Assessment While Distracted

Bank of America recommends taking assessments in a quiet environment free of distractions.

Do not take the test while multitasking.

Before test day, Bank of America assessment practice can highlight how numerical reasoning, situational judgment, and work style answers change under time pressure.

How to Prepare for the Bank of America Assessment Test

1. Review the Job Description

Look for clues such as:

  • client service;
  • relationship management;
  • financial center;
  • risk;
  • compliance;
  • operations;
  • data;
  • analysis;
  • technology;
  • teamwork;
  • sales;
  • communication;
  • problem-solving.

These clues help you identify the likely assessment content.

2. Study the Hiring Process

Understand that Bank of America’s hiring process can include application review, interviews, video interviews, and assessments or exercises.

If an assessment is required, read the email instructions carefully.

3. Practice Numerical Reasoning

Practice:

  • percentages;
  • ratios;
  • averages;
  • financial tables;
  • chart interpretation;
  • revenue and expense calculations;
  • data comparison.

Numerical reasoning test practice can give extra timed drills with percentage, ratio, and financial table questions.

4. Practice Verbal Reasoning

Practice reading business passages and evaluating statements accurately.

Focus on:

  • true;
  • false;
  • cannot say;
  • supported;
  • not supported.

Verbal reasoning practice can give extra timed drills with passage-based comprehension questions.

5. Practice Situational Judgment

Practice scenarios involving:

  • client complaints;
  • compliance issues;
  • confidentiality;
  • teamwork;
  • risk escalation;
  • sales ethics;
  • competing priorities;
  • difficult conversations.

Situational judgment test practice can give extra timed drills with client service and compliance scenario questions.

6. Prepare Work Style Themes

Before starting, define your professional work style:

  • I am client-focused.
  • I follow procedures.
  • I protect confidential information.
  • I check details carefully.
  • I communicate professionally.
  • I support teammates.
  • I escalate risks appropriately.
  • I take responsibility for mistakes.

7. Prepare for Video Interview Questions

If your process includes a video interview, prepare STAR examples about:

  • client service;
  • teamwork;
  • problem-solving;
  • ethical judgment;
  • handling pressure;
  • attention to detail;
  • leadership;
  • learning from mistakes.

The detailed page on Bank of America HireVue should cover this more fully.

Broader pre-employment test practice can also help candidates compare banking assessment formats across hiring platforms.

Bank of America Assessment Tips by Role

Relationship Banker and Financial Center Roles

Focus on:

  • client service;
  • sales ethics;
  • communication;
  • confidentiality;
  • relationship-building;
  • policy awareness;
  • problem-solving;
  • handling frustrated clients.

Strong answers help clients while following policy.

Teller and Client Service Roles

Focus on:

  • transaction accuracy;
  • client patience;
  • confidentiality;
  • attention to detail;
  • following procedures;
  • cash handling judgment;
  • escalation when needed.

Strong answers show accuracy and trustworthiness.

Analyst Roles

Focus on:

  • numerical reasoning;
  • verbal reasoning;
  • data interpretation;
  • teamwork;
  • business judgment;
  • communication;
  • risk awareness.

Strong answers are accurate, logical, and evidence-based.

Technology Roles

Focus on:

  • technical problem-solving;
  • coding or systems logic;
  • security;
  • teamwork;
  • communication;
  • delivery under pressure;
  • responsible handling of data.

Strong answers show technical skill and risk awareness.

Operations Roles

Focus on:

  • accuracy;
  • process discipline;
  • prioritization;
  • teamwork;
  • compliance;
  • problem-solving;
  • attention to detail.

Strong answers maintain quality under pressure.

Campus and Graduate Roles

Focus on:

  • motivation;
  • learning ability;
  • teamwork;
  • numerical reasoning;
  • communication;
  • interest in financial services;
  • ethical judgment;
  • leadership potential.

Strong answers show professional maturity and alignment with the role.

Final Bank of America Assessment Checklist

Before taking the assessment, make sure you can answer these questions:

  • What role am I applying for?
  • Does the role involve clients, risk, analysis, technology, or operations?
  • Have I read the assessment instructions carefully?
  • Am I in a quiet environment free of distractions?
  • Have I practiced numerical reasoning if relevant?
  • Have I practiced verbal reasoning if relevant?
  • Can I handle client scenarios professionally?
  • Do I understand the importance of confidentiality and compliance?
  • Am I answering work style questions consistently?
  • Have I prepared for a possible video interview?

If you can answer these clearly, you are better prepared for the Bank of America assessment.

Official careers sources

The hiring and assessment details on this page are based on publicly available information from Bank of America’s official careers resources. Process steps, assessment formats, and timelines can vary by role, location, and hiring team, so always follow the instructions in your candidate email or portal.

Official sources checked:

Sample questions elsewhere on this page are practice-style examples only. They are not official Bank of America questions.

FAQ

What is the Bank of America Assessment Test?

The Bank of America Assessment Test is a pre-employment assessment used for some roles. It may evaluate reasoning ability, work style, situational judgment, client service, compliance judgment, technical skills, or role fit.

Does every Bank of America job require an assessment?

No. Bank of America states that some roles require an assessment. If one is required, you will receive instructions by email or from a Global Talent Acquisition partner.

What questions are on the Bank of America assessment?

Questions may include numerical reasoning, verbal reasoning, situational judgment, work style statements, customer service scenarios, role-specific exercises, technical questions, or video interview prompts.

Is the Bank of America assessment hard?

It can be challenging because it may combine reasoning, judgment, and role-fit questions. Preparation helps you understand the format and avoid common mistakes. Bank of America assessment test practice can help you rehearse common question types before test day.

Can you fail the Bank of America assessment?

Yes. If the assessment is required and your result does not meet the required standard, you may not move forward for that role.

Can I retake the Bank of America assessment?

Bank of America states that, in general, if you are unsuccessful on an assessment, you are eligible to retake the same assessment after six months.

Will I receive my assessment results?

Bank of America states that Global Talent Acquisition is unable to provide specific details regarding assessment results.

Is the assessment timed?

Timing depends on the assessment type. Reasoning and technical tests may be timed, while work style or SJT sections may not be strict speed tests. Always read your instructions.

What is the Bank of America situational judgment test?

It is a workplace scenario assessment that may test client service, compliance, teamwork, ethical judgment, communication, and problem-solving.

What is the Bank of America numerical reasoning test?

It is a test of your ability to interpret numerical information such as tables, charts, percentages, ratios, averages, and financial data.

What is the Bank of America verbal reasoning test?

It is a test of your ability to read written information and evaluate statements based on the passage.

Does Bank of America use HireVue?

Bank of America’s hiring process may include video interviews. The exact platform and format can vary by role and hiring process.

How do I prepare for the Bank of America assessment?

Review the job description, practice relevant reasoning tests, prepare for situational judgment scenarios, understand client service and compliance expectations, and take the assessment in a quiet environment. Situational judgment practice can support additional preparation with banking scenario formats.

Are these official Bank of America assessment questions?

No. The questions on this page are practice-style examples designed to reflect common Bank of America assessment themes. They are not official Bank of America questions.